General Information

Government Type

Municipality

Entity

Syracuse

Public Body

City Recorder

Notice Information

Add Notice to Calendar

Notice Title

Request for Proposals - SYRACUSE CITY DELIVERY OF 911 EMERGENCY MEDICAL SERVICES AND INTER-FACILITY TRANSPORT SERVICES

Notice Tags

Bids

Notice Type(s)

Notice

Event Start Date & Time

December 16, 2025 11:25 AM

Event End Date & Time

January 5, 2026 04:00 PM

Event Deadline Date & Time

01/05/26 04:00 PM

Description/Agenda

SYRACUSE CITY DELIVERY OF 911 EMERGENCY MEDICAL SERVICES AND INTER-FACILITY TRANSPORT SERVICES I. INTRODUCTION, BACKGROUND, AND SCOPE A. INTRODUCTION Syracuse City is soliciting proposals from qualified emergency medical service (EMS) providers to provide 911 emergency medical response and inter-facility ground ambulance transport services (IFT). This Request for Proposal (RFP) seeks to ensure alignment with Utah State SB 215, which mandates a competitive review process for EMS providers focused on cost, quality, and access. B. BACKGROUND Syracuse City herein described as 'the City' is a municipality located in Davis County, Utah. The City's fire and EMS department responds to approximately 1,600 EMS incidents per year while serving a population of over 40,000 residents in 10 square miles. The City's fire and EMS department also provides service to approximately 4 square miles of unincorporated Davis County, and 42 square miles of Antelope Island State Park. Syracuse City has a well-established fire-based EMS system and is seeking to evaluate existing and alternative providers to ensure future readiness, fiscal responsibility, clinical excellence, and equitable access in comparison to its current service. This review includes both the primary 911 EMS response system and interfacility patient transport (IFT). C. SCOPE OF SERVICES Qualified EMS providers must demonstrate the ability to provide: - 911 emergency medical response (Advanced EMT and Paramedic Advanced Life Support levels) - Inter-facility transport services, including Advanced EMT, Paramedic Advanced Life Support, and critical care transport (CCT) - Data reporting for performance metrics and QA/QI - Compliance with Utah Bureau of EMS licensing and clinical protocols - Deployment models consistent with NFPA 1710 response standards - Mutual and automatic aid participation II. PROCUREMENT PROCESS A. Key Dates: - RFP Advertisement: December 16, 2025 - Proposal Due Date: January 5, 2026, at 4:00 PM MT - Anticipated Award Date: February 10, 2026 - Contract Start Date: April 1, 2026 B. Project Administration All proposals must be submitted electronically to: Syracuse City Administration Attention: Brody Bovero Email: bbovero@syracuseut.gov C. Project Questions Questions must be submitted via email by December 31, 2025. Communications and/or questions regarding this RFP shall be directed via e-mail to: Syracuse City Administration Attention: Brody Bovero Phone: 801-614-9622 E-mail: bbovero@syracuseut.gov Responses to questions or any other information, which the City determines to be of value to all interested parties, will be communicated via email or posted in an addendum by January 2, 2026 at the following website: https://syracuseut.gov/Bids.aspx. Verbal questions will be accepted only as a means of assisting in clarifying a written question before submittal. III. REQUEST FOR PROPOSALS A. Proposals should be prepared to provide a straightforward and concise description of the person's or entity's ability to perform the required services. Emphasis should be on completeness, clarity of content, responsiveness to the requirements, and an understanding of the City's needs. Proposals shall include: - Cover letter with contact information - Organizational overview - Description of scope of services (911 EMS and IFT services) - Key personnel with qualifications - Staffing, stationing and deployment plan - Quality Assurance (QA) and Quality Improvement (QI) methodology - Medical oversight plan - Fee proposal in a separate file with detailed cost-of-service line items - At least three relevant project examples with contact references - Timeline for service transition and implementation Format: - 10 single-sided pages max (not including resumes or attachments) - Minimum 11 pt font, 1' margins - Submit electronically (PDF format preferred) B. MODIFICATIONS TO PROPOSALS Proposals that have been submitted to the City may be modified in writing at any time before the due date and time for closing date. Any modifications must be signed by the person or officer of the entity that is authorized to do so. C. COST OF PREPARING PROPOSALS All costs of preparing the proposal shall be the sole responsibility of the entity submitting the proposal. D. SUBMISSION OF PROPOSALS Proposals shall be submitted in accordance with RFP instructions. Responses received after the time requirement will not be accepted. The City is not responsible for any bid/proposal delivered incorrectly or to the wrong address or location. Corrections and/or modifications received after the closing time specified in the RFP will not be accepted. The proposal must be signed by the appropriate representative or officer authorized to contractually obligate the firm. Each respondent is required to submit an electronic copy of their proposal addressed to: Brody Bovero at bbovero@syracuseut.gov by 4:00 p.m. on Monday, January 5, 2026. IV. EVALUATION OF PROPOSALS All submittals will be evaluated to determine completeness and compliance with the requirements of this RFP. Submittals determined to be eligible will be evaluated based on the following criteria as a minimum requirement. The City reserves the right to reject proposals that do not meet minimum qualifications or deviate substantially from RFP requirements. A. Proposals will be evaluated based on the following weighted criteria: - Cost (30%): Competitive fee structure, rate transparency, cost efficiency - Quality (30%): Licensure, clinical protocols, staff credentials, medical oversight plan, QA/QI programs and methodology - Access (30%): Coverage area, response reliability, inter-facility transport availability, station and deployment model - References and Past Performance (10%): Relevant experience, client satisfaction, case studies V. DISPOSITION OF PROPOSALS, STATEMENTS, AND NEGOTIATIONS A. Disposition of Proposals - Public Records All materials submitted in response to this RFP will become the property of the City. An electronic copy of each proposal shall be retained for official files and will become a public record after the award, and open to public inspection. It is understood that the proposal will become part of the official file on this matter without obligation on the part of the City. B. Verbal Statements or Agreements No verbal agreement or conversation with any officer, agent, or employee of the City, either before or after execution of the contract, shall affect or modify any of the terms or obligations contained in the contract. Any such verbal agreement or conversation shall be considered as unofficial information and in no way binding upon the City or the respondent. C. Negotiations The City reserves the right to reject or to waive any or all proposals. After the City has identified the best qualified candidate for the project, the City shall have the right to negotiate with the respondent over the final terms and conditions of the contract. These negotiations may include bargaining. The primary objective of the negotiations is the evaluation of the factors outlined in the RFP. If an agreement cannot be reached, the negotiation will be terminated, and similar negotiations will occur with the second-ranked firm.

Notice of Special Accommodations (ADA)

n/a

Notice of Electronic or Telephone Participation

n/a

Meeting Information

Meeting Location

1979 W 1900 S
Syracuse , UT 84075
Show in Apple Maps Show in Google Maps

Contact Name

Cassie Brown

Contact Email

cassieb@syracuseut.com

Contact Phone

(801)614-9633

Notice Posting Details

Notice Posted On

December 16, 2025 11:27 AM

Notice Last Edited On

December 16, 2025 11:27 AM

Deadline Date

January 5, 2026 04:00 PM

Subscribe by Email

Subscription options will send you alerts regarding future notices posted by this Body.