Story Details

Governor Unveils Major Redesign

Jun. 02, 2011


Ally Isom, Deputy Chief of Staff 801.538.1503

Rich Olsen, Utah Interactive General Manager 801.983.0275

Governor Unveils Major Redesign

First State to Deliver Fully Immersive, Search-Centric and Citizen-Sourced Information

SALT LAKE CITY - June 2, 2011 - Today Utah Governor Gary R. Herbert unveiled a new look for and major enhancements to the official state website ( The new design once again redefines how state government delivers services and information by using enhanced technologies and a cutting edge layout to provide an exceptional experience for Utah's citizens and businesses. "We are thrilled to announce the re-design of Utah.Gov. Utahns are tech savvy and they expect their government to be the same," said Utah Governor Gary Herbert. "Economic development in the State has been a top priority and the new design focuses on utilizing the most innovative technology to better serve Utah citizens and business 24/7."

Recognized repeatedly as the leading state e-government solution, continually innovates to deliver over 1200 state, federal, and local online services and 24/7 live customer service. averages more than 1.2 million unique visitors per month, the highest per capita visitation rate of any government website in the United States, including Last year, processed more than 25.1 million secure electronic transactions through the official state website, mobile-optimized services, automated phone system, and point-of-purchase systems at retail outlets statewide.

"We are continually looking for ways to add more services and make them more accessible for citizens. Every year we add dozens of innovative services to not only make interacting with the government more convenient, but also to increase government transparency," said Stephen Fletcher, Utah State Chief Information Officer.

Key features of the new include:

  • Search-Friendly - Search is the most used feature on the site - two times more than the next highest feature. In 2009, made search prominent, but in the 2011 version, search is unmistakable.'s search results are also expanded to deliver related agency information, office hours, interactive maps, and related forms.
  • Community-Based Information - remains at the forefront of using technology to identify a citizen's location and present community-specific information such as public meetings, jobs, and government office locations. Visitors from outside the state also receive a unique experience that showcases stunning images of Utah and encourages exploration for those who may be relocating, starting a business, or looking for great tourist destinations around the state.
  • Simplified Design for Web, Mobile, and Tablet Devices - By using's strong technical foundation, the new website is available to citizens through web browsers, mobile phones, and tablet devices. Social media plug-ins (such as Twitter and Facebook) are also standard elements across the site.
  • Citizen Participation (Crowdsourcing) - Information can now be more easily gathered from citizens in several areas, including homepage images (via Flickr), maps, mobile applications, infographics, and widgets.
  • Trending Topics - now provides a real-time view of the most popular services, such as the number of Utahans who are registering vehicles, or taking a notary exam. This provides insight into what is popular that day and shows all that can be done on

To access a complete Press Package please refer to Find out more information about through:

RSS feeds:
Utah blogs:

About is the entry point to over 1000 online services and benefits over 2.7 million residents in the State of Utah. provides citizens and businesses with more convenient options for interacting with government. Through, citizens can find public meetings, renew their vehicle registration, buy a hunting and fishing license, register a business, find a transparent state budget, and much more. In 2010 alone, received an unprecedented 15 awards making it the nation's most honored state website. is the official Web portal for the State of Utah ( It was ranked first in the nation in the Center for Digital Government's 2009 Best of the Web competition. It is managed and operated without tax funds through a public-private partnership between the state and Utah Interactive, the Salt Lake City-based official eGovernment partner for the state of Utah. Utah Interactive is part of eGovernment firm NIC's family of companies.

If you found this news piece interesting, please consider sharing it through your social network.